Refund Policy
Thank you for shopping with Pet Hair Away™
If you are not 100% satisfied with your purchase, we're here to help.
We do our very best to respond to support emails within 24 hours.
To be eligible for a return, please make sure that:
The product was purchased within the last 14 days.
The product is in original condition. (Has not been used. No hair/lint.)
You have the receipt, order confirmation or proof of purchase from PetHairAway.com. We are unable to accept returns of purchases made from third-party retailers.
Products that do not meet these criteria will not be considered for return.
If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policy above.
If you are not 100% satisfied with your purchase, we're here to help.
CUSTOMER SUPPORT
Customer Support is available 24/7 at support@pethairaway.comWe do our very best to respond to support emails within 24 hours.
RETURN POLICY
Our products can be returned within 14 days of the original purchase of the product.To be eligible for a return, please make sure that:
The product was purchased within the last 14 days.
The product is in original condition. (Has not been used. No hair/lint.)
You have the receipt, order confirmation or proof of purchase from PetHairAway.com. We are unable to accept returns of purchases made from third-party retailers.
Products that do not meet these criteria will not be considered for return.
DAMAGED ITEMS
Accidents happen, and if you receive a damaged product, please notify us immediately.INTERNATIONAL SHIPMENTS
We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility.If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policy above.